We want you to be satisfied, so all eligible courses purchased on Brainy Courses can be refunded within 14 days.
For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.
Certain restrictions may apply and for more information regarding our refund policy, please see below:
Our 14-day policy
While our 14-day refund policy is to allow students to learn risk free, we must also protect our instructors from fraud and provide them a reasonable payment schedule.
Payments are sent to instructors after 14 days, so we will not process refund requests received after the refund window.
Additional reasons for denied refunds
We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:
- A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
- Multiple refunds have been requested by a student for the same course.
- Excessive refunds have been requested by a student.
- … etc
If you’re having trouble following a guide or understanding a topic in a course you enrolled in, you can reach out to the instructor for further guidance.